5. Play the Long Game
I often speak to the comparison between a business and a snowball rolling down the hill. Usually the progress starts slowly and then picks up speed over time. At first it takes considerable effort for minimal results. Over time, it generates some of its own momentum. With a business, if you continue to put one foot in front of the other down a well-thought-out path, most of the time you’ll end up in a desirable position.
To use a baseball analogy, if hitting a home run in your business were easy, you'd do it all the time and have exponential growth. The more likely option for most businesses is to consistently hit singles - year after year, month after month. A business that is successful over the long term is often one that plans to hit singles, thrives on hitting singles, and takes steps regularly to incrementally improve its batting average with each passing quarter and year. Swinging for the fences comes with a much higher risk of striking out. The successful, steady, safe businesses strive to take out the highs and lows that come with hitting a home run one quarter and striking out the next. A steady business is predictable, which is much easier to manage and comes with much less anxiety.
Spoken like a true accountant right?
Here's another way to look at it.
As a business owner - particularly a new one - your goal shouldn't be solely focus on having a great year this year as much as it should be to 1) have ever-increasing success with each passing year in the future and 2) to protect your business to make sure it is still here in 10 years.
How do you do that?
● Save a little bit of your income, no matter how hard that feels.
● Focus on long term relationships, recurring revenue, and quality.
● Build a good reputation, even at the expense of a quick buck.
● Consider the lifetime value of your customer more than the profit from the first transaction.
● Keep in touch with your customers. Treat them well.
● Don't compromise your ethics.
● Genuinely love everyone around you. Your team, your customers and your vendors. If you do, it will show and good things will come back to you.
Approach your business, and your life, like it is a marathon, not a sprint. With each step you take, you'll learn something and improve for the next one. The future always seems to become the present faster than expected. If you set yourself up to be more successful down the road, you'll look back and thank your younger self when you get there.